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Employee Relations

Pay closer attention to rising employee insecurity

01/01/2006

Almost a quarter (23.8 percent) of the people answering a new Right Management Consultants survey say they think it’s very possible or somewhat possible that they could lose their jobs in the next 12 months …

Can you require employees to speak English around customers?

12/01/2005

A narrowly tailored English-only policy that is designed to serve legitimate business needs is not discriminatory, says the EEOC. To be valid, the policy should spell out when English is required and let employees converse in any other language at all other times …

Cell-Phone Policies: Be Safe, Not Sorry

12/01/2005

Q. We’re considering giving cell phones to our field employees, rather than desk phones. What kind of policies should we have in place for personal cell calls on those phones? —J.B., Florida

Harassment victims aren’t immune from discipline; document actions

12/01/2005
Retaliating against employees for filing harassment complaints is an obvious no-no. But that doesn’t mean employees automatically earn a “Do not touch” label …

When is employee insubordination protected?

12/01/2005
Issue: If an employee believes a boss’s order is illegal, she can refuse to do it. And you can’t punish her for that defiance.
Risk: You could run afoul of …

Look into all bias complaints; even ‘nontargets’ can sue

12/01/2005
Issue: Employees who are negatively affected by workplace discrimination can file lawsuits, even if they aren’t the targets.
Risk: The EEOC is encouraging such whistle-blower suits, which opens a new …

Don’t try to silence employees who compare pay & perks

11/01/2005
Issue: The National Labor Relations Act (NLRA) makes it illegal to punish employees for discussing pay, benefits or working conditions.
Risk: Many employers believe that such NLRA restrictions apply only …

How to deal with a disrespectful employee

11/01/2005

Q. One of our employees constantly twists everything I say around to make the situation seem worse than it is. For example, when I put her paycheck on the counter because she was doing something, she told others that I threw it at her. She has lied about many incidents. I have spoken with her several times and indicated that her actions are unprofessional and disrespectful. This is not good for my reputation. I need a solution. —S.W., Texas

Beware growing liability risk: harassment by customers

11/01/2005
Issue: Courts are cracking down on employers that tolerate customer harassment of foreign-born employees.
Risk: Supervisors sometimes are more lenient with harassment by customers than by employees. That’s a big …

Using insensitive nicknames can spell bias

10/01/2005
Issue: Some supervisors, particularly males, try to bond with employees by giving them nicknames.
Risk: When nicknames are insensitive to a protected class (race, ethnicity, etc.), they could trigger hostile-environment …