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HR Management

Clarify the essential functions before rejecting accommodation bid

05/01/2006

You can reject a disabled employee’s accommodation request (or refuse to hire a person) if the individual isn’t able to perform the "essential functions" of the job, even with an accommodation. But many ADA failure-to-accommodate lawsuits hinge on which tasks are considered essential …

FMLA users can shop around for favorable medical opinion

05/01/2006

When an employee shows you a medical certification that says she has a serious condition qualifying her for FMLA leave, you don’t have to blindly accept the doctor’s word. You can ask for a second opinion. But here’s what many employers don’t realize: Employees can do the same thing …

Check your ‘ethical pulse’: 4 indicators of a bad decision

05/01/2006

Before you act on a hastily made decision, ask these questions to see if it passes ethical muster.

4 employment law lessons from the courts

05/01/2006
Supervisors can learn a lot from others’ mistakes, particularly when it comes to employment law issues. Here are four recent court decisions that provide lessons on how supervisors can keep their organizations (and themselves) out of legal hot water.

Use online tests to find best customer service staff

05/01/2006

Because customer service employees are on your front lines every day, don’t just rely on a résumé and a good first impression to choose such vital personnel. New low-cost online tests can help you determine who has the right stuff …

Loss of supporting documents needn’t sink your defense

05/01/2006

What’s a smart HR professional to do when his or her employer is sued and the records you thought would back up management are gone? You can still save the day by locating different electronic or paper correspondence that supports your decisions …

Illegal immigrants now hold 1 of every 20 U.S. jobs

05/01/2006

Undocumented immigrants make up almost 5 percent of the U.S. work force, and about 850,000 illegal immigrants arrive each year, according to a new Pew Hispanic Center study …

EEO-1 compliance: Prepare to comply with the new EEO-1

05/01/2006

In an effort to monitor employment of minorities and females in the work force, the U.S. Equal Employment Opportunity Commission (EEOC) requires certain employers to complete and file an Employer Information Report, commonly called an EEO-1 report, by Sept. 30 each year …

Biggest Investigation Error: Skipping the Follow-Up Phase

05/01/2006

Too many HR people close the book on harassment investigations too early. By failing to check if harassment has flared up again, you open the organization to further liability …

New I-9, W-4 needed when employee changes name?

05/01/2006

Q. When employees get married, do we need new W-4s to show the new name? And do we need new I-9s (which, I assume, would require supporting documentation in the new name)? — M.G., Washington