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HR Management

Better communication = better performance

04/01/2006

A new study proves what you may intuitively know: Organizations that communicate effectively with employees outperform those that don’t …

Don’t Get Stuck With ‘Dud’ Interns

03/01/2006

If you use summer interns, it’s hunting time. Experts suggest asking the following questions to determine how students make decisions and manage work and deadlines …

Employee accessing child porn: Just saying ‘Stop’ isn’t enough

03/01/2006

When it comes to what your employees do on the Internet, "Hear no evil, see no evil and speak no evil" is a bad policy. If you know someone is using company assets and company time to engage in illegal activity, you may be obligated to report the activity to the appropriate authorities …

Take Employees’ Pulse With Low-Cost Online Surveys

03/01/2006

Web-based surveys let you collect employee feedback on everything from benefits to where to hold the holiday party. Online surveys are cheaper and easy to administer. Here are some of the best online survey sites …

Play it smart by aligning yourself with the CFO

03/01/2006

Corporate pressures now call for closer ties between HR and top finance. Winning the CFO as an ally can help earn funding for HR projects, and your strategy smarts will draw attention. Take steps to cultivate the relationships and learn the numbers he or she thrives on …

Don’t require staff to give emergency contact info

03/01/2006

Q. We’re cleaning up our personnel files and updating emergency contact information. Some employees don’t want to provide their contact information. Is it legal for us to require them to give it to us? —S.S., California

Put yourself in employees’ shoes to decide if they’re disabled

03/01/2006

Some ailments obviously rise to the level of "disability" under the ADA. Others are more marginal. To help you make that decision, try to look at life from that employee’s point of view. It’s a common trial tactic used by plaintiffs’ lawyers to help sway juries in ADA cases …

Medication may limit employees’ FMLA reinstatement rights

03/01/2006

What happens if an employee tries to return to work after FMLA leave but isn’t quite recovered? In that case, you can turn the employee away if he or she can’t perform the job’s essential functions. That scenario often plays out when the returning employee’s job involves operating machinery or driving and the person must take medication …

Fighting a unionization effort: do’s and don’ts

03/01/2006

Union membership has fallen dramatically in recent decades, but the labor movement is far from dead. The biggest change: In 2005, the breakaway "Change to Win" movement seized control over one-third of the powerful AFL-CIO’s unions. Change to Win lured the unions away by promising to shift the focus from political activism to organizing as many U.S. employers as possible. Is your business next? …

Beware of a growing risk: harassment by customers

03/01/2006

Too many employers think harassment is a problem only when it’s an employee-on-employee thing. Recent court rulings prove that you can be held liable even when outsiders harass your employees. Taking action may cost you a customer, but courts say defending employees must come first …