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HR Management

Age-bias lawsuits: The costliest battles

03/01/2002
Getting slammed with a discrimination judgment is bad. And the worst are age discrimination cases. Reason: A new study from Jury Verdict Research shows that the median jury award in age-bias …

Enforcing Sales Quotas

03/01/2002

Q. As a large retail business, we employ several “demo staffers” who present products to shoppers in the hope they’ll buy them. Recently, given economic pressures, we’ve had to put increasing pressure on our demo staff to increase sales up to 200 percent. If a demo staffer doesn’t meet the new goal, can we terminate her? Do these workers have legal recourse should they be fired? —T.P., California

A few brief incidents can create ‘pervasive’ harassment

03/01/2002
Three Hispanic men were hired as a house-painting crew for a contractor. Typically, the crew checked into the company’s office for only two minutes to 15 minutes a day, once in …

Definition of ‘work environment’ just got wider–so did your risk

03/01/2002
During a layover in Rome, two Delta flight attendants went shopping. Afterward, the male employee invited his female co-worker to his hotel room to sample a new wine. After drinking a …

Reject accommodation requests that harm business relationships

03/01/2002
Elizabeth Anderson, an office worker for a shipping firm, regularly ended her conversations and written communications with customers with the words, “Have a blessed day.” After her employer got a …

Ease strict noncompete pacts or risk wrongful discharge claim

03/01/2002
As part of a merger, Aetna U.S. Healthcare required employees to sign an agreement barring them from working for a competitor in the same state for two years or any competitor …

Capping Sick Pay

03/01/2002

Q. One of our managers has medical problems (she qualifies for the ADA and is in an age-protected class) and has used a significant amount of sick pay. Because we don’t have a defined sick pay policy, this manager is paid sick time whenever she’s out (full day or half day). How can we legally cap this? Is the development of a policy with specific hours our only alternative? —F.E., Georgia

Educate employees on new benefit-law changes

02/01/2002
Few workers seem aware that last year’s new tax law lets them save more in their 401(k) plans this year, perhaps because most companies haven’t told them. Only 30 percent …

Don’t fear ‘cybersmear’; go after employees who libel you online

02/01/2002
Research scientist Michelangelo Delfino was fired for harassing fellow workers at a medical lab. A co-worker, Mary Day, resigned two months later. Soon after, the pair used the Internet to unleash …

Tortoise to hare: EEOC speeds resolution of bias cases

02/01/2002
If an employee files a discrimination charge against you with the Equal Employment Opportunity Commission (EEOC), don’t expect the case to hang in limbo. Reason: The EEOC is processing new discrimination …